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Industrial Inside Sales Customer Service Representative

Job Description/Responsibilities:
Industrial Inside Sales - Customer Service Representative is the main point of contact for customers and acts as a focal point for quotes, quote follow up and the single point of control in managing the day to day customer interaction.
o Sell industrial products and maintain customer accountso Take orders on the phone and over the interneto Enter orders and product quotes into the computer systemo Emphasize salable features, quote prices and credit terms, prepare sales orders for orders obtainedo Estimate delivery dates based on knowledge of production and delivery schedules and inventoryo Prepare reports of business transactions in company databaseo Work with account managers to keep account activities up to dateo Investigate and resolve customer problems with deliveries Required Skills/Education/
Experience:
5 plus years related experience and/or training; or Bachelor's degree (B.
A.
) from a four-year college or university; or equivalent combination of education and experience.
o Must be able to successfully function in a fast paced, high volume environment utilizing Microsoft Office tools such as Word, Excel, etc.
o Knowledge of industrial hose and gasket industry preferred

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